Force Multipliers
In every walk of life, there are force multipliers that help normal things become extra effective.
In the world of technology, these are even more important.
In technology, we should be focused on capabilities that exponentially help stakeholders create outcomes. Stated differently, the technology we provide should help users and consumers do their respective jobs much better with that solution compared to a different one.
If not, there is no reason to implement said technology.
Think of the real-world example of high-speed internet. Sure, you can do things manually or with your phone. But, high-speed internet allows you to do simple tasks at a greater speed, thus, justifying the cost.
The same should be true for our technology services.
Focus on the things that create the greatest value.