Governance

Everyone wants technology innovation but few desire governance.

Consider the broad stakeholders represented in every Service Management and Asset Management program.

Each one requires specific data from the tools.

This data is why you have ITSM and ITAM tools.

The data is leveraged to solve business problems.

The data needs to be current and accurate.

The answer is governance.

This is one main reason stakeholders are unhappy with the ITSM and ITAM tools.