Every CMDB Needs Improvement
Imagine a scenario where you check your online bank statement and it is off.
You dive in deeper and realize it is only 61% correct.
You then think of all the automated payments/withdrawals about to hit the account.
That 61% will fluctuate.
How confident are you in making decisions based off this data?
Well, this exact scenario plays out across CMDBs around the globe ???? every single day.
Leaders are expected to make great decisions based off data that is 61% – or worse – correct.
My research shows most CMDBs to be in the 55-65% range on average. Some are higher. Some lower.
If your CMDB needs implementing, improving, or remediating, Service Management Leadership can help.