Jeffrey’s Blog

Clarity

As we begin the new year, there’s one topic rarely discussed … clarity. We have so much noise and distraction. Missing is clarity … – clarity of vision,– what needs to be done,– and how to measure As you consider what you want to accomplish in 2022, focus on clarity first.

Growth

We get what we incentivize. In business, I found this to be true. As a father of teenagers, this was confirmed. We worry so much about penalizing poor behavior and work output that we forget how to incentivize. We need to celebrate successes, however small. The goal must be on growth in a safe place. […]

Getting the Basics Right

We often forget that not everyone is like us. We live in the world of best/good practice but forget how many organizations struggle with the foundational aspects. For these companies, I have 2 pieces of advice: 1. When you buy a tool, any of the tools, make sure you invest in the process side. Small […]

Different View of Metrics

I remember starting at a large firm, trying to get up to speed. I ask for metrics and measures to help me understand current state. I was directed to a peer (same title, “Director”) who was in charge of IT analytics. I go ask my boss about him and the analytics group. The boss used […]

Metrics and Reporting

The topic of metrics and reporting is interesting in that everyone feels like they are an expert on the topic, but few organizations excel in this area. We have all the tooling. That is not the issue. Consider how many BI tools every organization has, yet leadership is unhappy with the data/information available for decision-making. […]